Privacy Policy

Effective Date: August 14, 2026

This Privacy Policy explains how Samtan Engineering LLC ("Samtan Engineering," "we," "us," or "our") collects, uses, and shares information when you visit this website or submit an inquiry through our contact form. By using this site, you agree to the practices described below.

Information We Collect

We collect information you choose to provide when you fill out the contact form on this site, including:

• Your name
• Your email address
• The message or question you submit
• Any topics you select from the "I would like to…" checklist (for example, a brochure, a product catalog, an engineering or technical question, or a quote request), which we use to route your inquiry to the right person on our team

Please do not submit sensitive information — such as financial account numbers, government ID numbers, or health information — through the contact form.

Our hosting and infrastructure providers may automatically log standard technical information, such as your IP address, browser type, and the date and time of your visit, for security and reliability purposes. This site does not use analytics or advertising cookies, and we do not track your activity across other websites.

How We Use Your Information

We use the information submitted through the contact form to:

• Respond to your inquiry
• Route your message to the appropriate staff member based on the topic you selected
• Send you the materials you requested, such as a brochure, catalog, or quote
• Maintain a record of business correspondence

We do not use the information you submit for advertising, and we do not sell or rent it to third parties.

How We Share Your Information

We use Resend, a third-party email delivery service, to deliver contact form submissions to our staff inbox. Resend processes this information solely to transmit your message and does not use it for its own purposes. We do not otherwise share, sell, or disclose your information to third parties, except:

• When required to comply with a law, regulation, subpoena, or other legal process
• To protect the rights, property, or safety of Samtan Engineering, our customers, or others
• In connection with a merger, acquisition, or sale of company assets, in which case we will take reasonable steps to ensure the receiving party honors this Privacy Policy

Data Retention

We retain contact form submissions and related correspondence for as long as reasonably necessary to respond to your inquiry and maintain our business records, after which we securely delete or archive the information.

Security

We take reasonable administrative and technical measures to protect the information you submit. No method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Your Rights and Choices

You may contact us at any time to ask what information we hold about you, to request that we correct or delete it, or to ask that we stop contacting you. To make a request, reach out using the contact information below.

Children's Privacy

This website is intended for business use and is not directed at children under 13. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices. Updates will be posted on this page with a revised effective date.

Contact Us

If you have questions about this Privacy Policy or how we handle your information, contact us at:

Samtan Engineering LLC
127 Wyllis Avenue
Malden, MA 02148

or through the contact form on our Contact page.